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Hotel · Chiang Mai · Chiang Mai Province

Lotus Pang Suan Kaew Hotel

A 4-star stay in Chiang Mai's Suthep district, close to the Kad Suan Kaew shopping complex and known for its pool, parking, and city or mountain views.

  • Outdoor swimming pool
  • Free Wi-Fi throughout
  • On-site parking
7.3 Very good 829 reviews Booking.com 7.3 · 829 reviews

About

Lotus Pang Suan Kaew Hotel

Lotus Pang Suan Kaew Hotel sits on Huay Kaew Road in Chiang Mai’s Suthep area, a three-kilometre drive from Mueang Mai Market. The 4-star property is a practical base for shoppers and families, with the Kad Suan Kaew shopping centre next door and the Ristr8to café nearby.

The hotel offers an outdoor swimming pool, an à la carte restaurant, and a buffet breakfast. Rooms come with air conditioning, a mini-bar, a sitting area, and flat-screen TVs. Free Wi-Fi and secure parking are available on site, and the 24-hour reception handles currency exchange and laundry.

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Wheelchair access

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Central shopping and dining hub — Guests repeatedly highlight the hotel's spot next to Kad Suan Kaew shopping mall, with ATMs, the night market, and cafés and restaurants just outside. Central shopping centre is also within reach.
  • Large outdoor pool — A standout amenity, especially for families. Reviewers describe it as a fantastic way to cool off after exploring, and one guest called it 'large and clean'.
  • Spacious rooms with views — Guests mention generous room sizes, comfortable beds, and views of Doi Suthep or the city from upper floors. The junior suite and Superior Twin rooms get specific praise.
  • Convenient on-site parking — Several reviewers call out the parking as a plus, which is a practical edge in a city where street parking can be tight.
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Worth weighing

3 to weigh
  • Mixed overall rating — With a 7.3/10 from 829 reviews, the hotel sits below the Chiang Mai area average of 8.6. While many guests are happy, the score suggests inconsistent experiences.
  • Some guests found it average — A few reviews are brief or lukewarm, such as one that only mentions 'location' with a 5/10 rating, implying the stay itself did not impress.
  • No pets allowed — The hotel's policy is explicitly no pets, so those travelling with animals will need to find alternative accommodation.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking property
  • 24-hour reception
  • 24-hour security
  • Lift
  • Wheelchair access
  • Currency exchange
  • Gift/Newsstand
  • Shops/Commercial services
  • Bell staff/Porter

Room

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Dining table
  • Hair dryer
  • Free toiletries
  • Refrigerator
  • Electric kettle
  • Flat-screen TV
  • Cable/ Satellite television
  • AM/FM alarm clock
  • Carpeted floor

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Buffet breakfast
  • Room service

Services

  • Free Wi-Fi
  • Laundry
  • Medical facilities service
  • Safe deposit box
  • Business centre
  • Fax/Photocopying

Leisure

  • Outdoor swimming pool
  • Fitness centre

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.3
Very good 829 reviews

Guest-rated 7.3/10 from 829 reviews

Booking.com · 7.3 · 829 reviews
7.3Verified guest

“The junior suite was roomy, offered nice views, and had a comfortable feel — a great pick for a celebration. The staff were lovely, and the stay went beyond what I expected compared to my earlier trip to Chiang Mai.”

7.3Verified guest

“Great location next to Kad Suan Kaew shopping mall, which has ATMs, the night market, and plenty of cafés and restaurants, plus the adjacent Kad Suan Kaew shopping centre. Central shopping is also close by.”

7.3Verified guest

“Location.”

7.3Verified guest

“Good pool and on-site parking. Close to a shopping centre and Ristr8to.”

7.3Verified guest

“Location and parking lot are excellent.”

7.3Verified guest

“The room was spacious, the location convenient, and I had a lovely view of Doi Suthep from my window. The large, clean pool was a nice bonus for relaxing.”

04 — Location

Getting around Chiang Mai

The property sits in Chiang Mai.

Shopping: Kad Suan Kaew shopping mall is right next door, offering ATMs, a night market, and a cluster of cafés and restaurants. The adjacent Kad Suan Kaew shopping centre and Central shopping centre are also close by.

Getting around: The hotel has on-site parking, which several guests highlight as a major convenience. The area is walkable to local eateries, and taxis or songthaews are the usual way to reach the old city.

21 Huay Kaew Rd., T.Suthep, A.Muang, Chiang Mai, Chiang Mai Province, 50200, Thailand

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 06:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
420 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is from 06:00 to 12:00.

Is parking available at the hotel?

Yes, on-site parking is available. Several guests have noted it as a positive.

Are pets allowed?

No, the hotel does not allow pets.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool, which many guests recommend for cooling off.

What dining options are available?

The hotel has an à la carte restaurant and offers a buffet breakfast. There are also many cafés and restaurants at the nearby Kad Suan Kaew mall.

Nearby

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The bottom line

For travellers who value location, parking, and a proper pool, Lotus Pang Suan Kaew is a solid, no-frills choice in Chiang Mai. It won't wow design purists, but the spacious rooms and shopping-adjacent position make it a practical pick for families and first-time visitors.

7.3A dependable base with a strong location, if not the polish of higher-rated city hotels.

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